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Feature Story

June 2016


Report Reveals Proven Ways to Create a More Human Workplace

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Organizations can achieve higher levels of engagement, productivity and retention by focusing on creating a more human, caring workplace, according to a new research report published by the Society of Human Resource Management (SHRM) Foundation, the charity affiliate of the association devoted to human resource management, and sponsored by Globoforce, a provider of social recognition solutions.

The report, titled "Creating a More Human Workplace Where Employees and Business Thrive," was authored by Cycle to Civility Founder Christine Porath, and details how employees thrive in caring workplaces, leading to improved employee performance, customer service and overall satisfaction at work.

Key insights and findings from the report include:

  • Organizations that succeed put their own people first because they recognize their employees are the key to creating long-term value. Thriving workers are not only more satisfied and productive, but actively engaged in shaping their organization's future.
  • Organizations that succeed put their own people first because they recognize their employees are the key to creating long-term value. Thriving workers are not only more satisfied and productive, but actively engaged in shaping their organization's future. Creating a human workplace can turn losses stemming from dissatisfaction and disengagement into profits. According to a survey conducted by Nielsen Company for The Conference Board in 2012, fewer than half of all employees are satisfied with their jobs, By creating more human workplaces, organizations can effectively combat stress and dissatisfaction. One study found that organizations with the most engaged employees achieve 65 percent greater share-price increases, 15 percent higher employee productivity and 26 percent less employee turnover.
  • Recognition is a foundational element toward building a human workplace. Frequent recognition helps to create a meaningful, more human culture, increase happiness at work, and improve engagement and retention.

"We have spent years researching the impact of recognition and appreciation on employees' spirits, performance and overall happiness," said Derek Irvine, vice president of strategy and consulting, Globoforce. "Our proprietary workplace studies wholeheartedly support the findings from this report: human workplaces are the key to having a successful and thriving organization."

"For many employees, the current state of the workplace is depleting and stressful," said Mark Schmit, Ph.D., SHRM-SCP, executive director, SHRM Foundation. "It's our job as HR professionals to change this. This report shows what actionable steps organizations can take to boost employees' positive emotions and well-being at work. HR leaders that heed this advice will reap the benefits of a more inspired and satisfied company."

To learn more, visit www.shrm.org.